Wayne Smith and Mark Manoukian posted a nice summary of Software as a Service (SaaS), Open Source, and Virtualization on law.com’s legal technology blog yesterday. It’s great to see law firm IT directors seeking out new approaches and showing a willingness to break out of the traditional paradigms followed in our industry. I particularly keyed in on their message regarding the exceptional services that we already use on a daily basis which are dependent on the open source community.
What makes Google, Google Apps, NetDocuments, and Nextpoint unique is that users of these services aren’t focused at all on the technology. It’s accurate that all of these services leverage and/or contribute to open source, but it’s also critical to note that none of them burden users or administrators with the nits of the technology infrastructure. It’s a profound shift in focus. When you go to Google you’re only thinking about searching the web. When you open your case in Nextpoint it’s about searching and managing your evidence. These services have arrived in full maturity in the legal domain and I’m optimistic that the days of folks choosing to mitigate the complexities and costs of an unnecessary technology infrastructure will soon be gone.