In Part 1 of the article, “Why Not Move Your eDiscovery to the Cloud,” Greg Buckles of eDiscovery Journal investigates why, despite tremendous cost savings, many corporations and firms are not “jumping to move their eDiscovery to the cloud.” Buckles starts by answering the common question, “How can I assure my client’s that their sensitive ESI is safe and that we are not inadvertently waiving privilege?”
Buckles aims to debunk common myths about cloud hosting and storage.
- Storing ESI in the cloud is no different than a client sending data to a firm or a firm sending a collection to their usual provider. For cloud, that means encryption. Think of it as a “super password” if you will, and you hold the master keys to your data “kingdom” as Buckles points out.
- Data storage in the cloud is NOT on some shared drive that anyone can look at. You are paying a cloud provider to store your data securely and to provide you uncompromised access to that particular data.
- The majority of customers assume that all on-premise eDiscovery service providers conformed to top security, chain of custody and data handling standards. Buckles paints this assumption as just “wrong,” and points out that the shear size of the largest providers like AWS and Rackspace force them to implement better security and handling procedures than on-premise solutions.
Buckles goes on to suggest (wisely, we think) to seek out a provider “who has had to certify compliance with HIPPA, U.S.-EU Safe Harbor data protection or financial services consumer information protection requirements.” (which we mentioned previously in our recent Cloud Computing Security post)
It’s an understatement to say firms are set in their ways and that industry change is slow and plodding–and this article by Buckles references that slow movement and wariness. But the benefits of cloud-computing are plainly obvious (an opinion supported by Buckles) and the cloud is changing e-discovery for the better for those who do their due diligence.